Fileservice-Germany

Refund Policy

Last Updated: [06.03.2025]

1. No Refunds Policy
Due to the digital nature of our services, all sales are final. Purchased credits cannot be refunded or transferred.

2. Exceptions

• Refunds will only be provided if we fail to deliver a working file and cannot provide a suitable correction.

• If a user has been charged incorrectly, we will investigate and correct the issue if valid.

3. File Processing Errors

• If a user uploads the wrong file or fails to select the correct options, additional credits will be required to process a new request.

• Users must double-check all inputs before submitting a request.

4. Contact for Refund Issues
If you believe you are entitled to a refund based on our policy, contact us at [support@fileservice-germany.com] with all relevant details.